Meet Jill | USPCA Receptionist


They're the friendly faces that greet you when entering the doors of the USPCA, always on hand to answer your queries, field wildlife calls, and book appointments for our services across rehoming, grooming and veterinary - the USPCA Reception Team! Meet Jill who will be a familiar face for many of you: 

What drew you towards working for the USPCA?

I was interested in working for the USPCA for two main reasons; it was an opportunity to give something back and I have such a love for animals – it means a lot to know that every day I can play an active role in helping animals in need here in Northern Ireland.

What does a typical day look like for you?

Being a receptionist for the USPCA is a very diverse role as you get to work really closely with each and every team within the Charity. We’re always super busy at the reception desk from making appointments for our Veterinary Clinic, Grooming Room, and Rehoming team, to dealing with queries and calls regarding injured wildlife, as well as serving customers who support our Pet Supplies Shop which is on site.


What is your favourite part of your role as USPCA Receptionist?

One of my favourite parts is how I can help the Charity beyond my role here as a receptionist. I regularly support our team by fostering young kittens in our care who need lots of TLC before they are ready for rehoming. My family and I have been guilty in the past of making some of our foster babies permanent members of the family and now I don’t know what we would do without them!

Do you have any pets of your own?

My family and I share our love for animals and as such we have four dogs and a cat. I have three Shih Tzus and a Schnauzer – Maggie, Bonnie, Lucy and Ralph! My cat, who we fondly call ‘Miss Poppins’, was fostered by us during the first lockdown last year. She had a broken pelvis and needed lots of love and cage rest to help her on the road to recovery – it wasn’t long before we decided she was going to permanently join the family. Our Shih Tzu Lucy is the latest addition we have to the family from the USPCA, we rehomed her in the last month and she is getting on really well with settling into her new environment with her fluffy brothers and sisters.

We see many animals enter the USPCA for rehoming, are there any animals that have stuck out in your mind / been a favourite?

It would have to be Zina, who was rehomed by our Animal Care Officer Lauren before she joined the USPCA team. Zina was a beautiful Rottweiler who was with us for quite some time, so we all got to know her really well. She often came to reception looking attention and was such a lovable dog. I was really sad to hear that she recently passed away due to severe illness – she will be so missed.